BlockRank Privacy Policy

BlockRank is a mobile block puzzle game operated by Nexera Labs. In this policy, "BlockRank", "we", "us", or "our" refers to the party that provides the game and decides why and how personal data is processed.

This policy applies to BlockRank, in-game features, customer support, player communications, app store listings, and any related websites or online services that link to this policy.

We may collect data you provide directly, such as your support messages, email address, nickname, feedback, survey responses, screenshots, or attachments you choose to send to us.

We may automatically collect limited device, technical, advertising, and gameplay data, such as app version, device model, operating system, language, country or region derived from IP, crash logs, session events, puzzle progress, scores, ad views, and interaction events.

If BlockRank supports sign-in, cloud save, leaderboards, in-app purchases, subscriptions, or rewarded ads, we may receive transaction status, marketplace identifiers, login tokens, or reward verification data from Apple, Google, and advertising or analytics partners. We do not receive or store your payment card details.

We use data to provide and maintain BlockRank, save progress, verify purchases, respond to support requests, deliver updates, fix bugs, prevent fraud or abuse, keep the game secure, and improve gameplay balance and performance.

Where permitted, we may use analytics and advertising data to measure ad performance, limit ad frequency, show contextual ads, show personalized ads if consent is required and granted, and understand how players interact with the game.

We may send service communications about important updates, security, purchases, policy changes, or support issues. Promotional notifications are used only where allowed by law and device settings.

We may share data with service providers that help operate BlockRank, including hosting, crash reporting, analytics, support, push notifications, fraud prevention, payment verification, ad delivery, and privacy preference management.

Advertising partners may process identifiers, device data, and ad interaction data to deliver or measure ads. In some jurisdictions, personalized advertising requires consent or may be treated as a sale or sharing of personal information, and players may opt out through in-game settings, device settings, or by contacting us.

BlockRank may link to app stores, social platforms, or third-party services. Their privacy practices are governed by their own policies.

Because games and service providers operate globally, data may be processed in countries other than your country of residence. Where required, we use appropriate safeguards for international transfers.

We use reasonable administrative, technical, and organizational measures to protect data from unauthorized access, loss, misuse, or alteration. No online service can be guaranteed to be completely secure.

We keep personal data only for as long as reasonably necessary for the purposes described in this policy, including gameplay operation, support, security, legal, accounting, tax, dispute, and compliance obligations. When data is no longer needed, we delete or anonymize it where practical.

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal data, and to withdraw consent where processing is based on consent.

You can adjust advertising permissions through your device settings and, where available, through BlockRank privacy controls. You may also contact us at [email protected] to exercise privacy rights or ask questions.

BlockRank is designed for a general audience and is not intended to knowingly collect personal data from children where parental consent is required by applicable law.

We do not knowingly serve personalized advertising to children as defined by applicable law. If you believe a child has provided personal data to us, contact us so we can review and take appropriate action.

We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated date.

If we make material changes, we will provide notice in a reasonable manner, such as through the game, the app store listing, or this website.